International Lounge access within India
I am currently working outside India and planning a trip to India in a month. On one document I read that users can enjoy one free Lounge Pass each quarter per Niyo Global user at select international...
View ArticleLounge access feature disabled!
So the lounge access is not available at international lounges in India anymore?
View ArticleUnable to get Niyo Global Credit Card; stuck on loading screen
Hi, I am unable to get the Niyo Global Credit Card since the past 3-4 days. Every time I press “Resume Onboarding”, it shows the loading screen and I get stuck there. Please help me out.
View ArticleCard Not Delivered! Returned without any attempt to deliver!
The delivery time i was not in the place the card was returned in two times what will i doo for get card
View ArticleUnable to add money/increase limit.
Hi, I am trying to add money/increase limit by upi, the money got debited from my account but it is not reflecting in the niyo app, need support and resolution for the same. Thank you.
View ArticleTransaction declined with no reason in US for forex
I hope this helps, and that you’re able to resolve the issue with your card soon!
View ArticleUnable to send support details from app
I want raise a compliant about refund through Niyo App, but it shows below error while clicking submit button “Oops something wrong” I have also sent email to global@goniyo.com with this details… but...
View ArticleUnable to send support details from app
Hi Nikhil, Apologies for the inconvenience you’ve experienced. Could you please provide me with the complaint number associated with your refund request? With that information, I’ll be able to follow...
View ArticleUnable to add money/increase limit.
Hi Mayank, Sorry to hear about the inconvenience you’re facing. We understand the urgency and will ensure that this issue gets resolved for you promptly. Please send an email detailing your concern to...
View ArticleUnable to get Niyo Global Credit Card; stuck on loading screen
Hi Saheel, Sorry to hear about the inconvenience you’re facing. We understand the urgency and will ensure that this issue gets resolved for you promptly. Please send an email detailing your concern to...
View ArticleChange of Mobile number , cant activate my Niyo App
Hi Supriya, We apologize for the delayed response. Please send an email to global@goniyo.com detailing the issue you’re facing. Kindly include the ticket reference number, if available. Our team will...
View ArticleCard Not Delivered! Returned without any attempt to deliver!
Hi Muhammed, I will DM you and take down few details. Thanks
View ArticleWhy is the Niyo app asking for permissions to my credit report for six months...
Hello, We apologize for the delayed response. Please send an email to global@goniyo.com detailing the issue you’re facing. Kindly include the ticket reference number, if available. Our team will...
View ArticleNo agent is available for video re-KYC
I have been facing the same issue with vkyc with SBM bank, no one joins the video calls, very pathetic service from SBM. Couple of months back i was getting email to do the VKYC and at that time as...
View ArticleTransaction declined with no reason in US for forex
It sounds frustrating to have your forex transactions declined without a clear reason, especially after successfully using the same card before. While I’m not familiar with the specifics of your...
View ArticleYou have Exceeded the Trial Limits to enter Passport File number
I already written an email and also created a ticket for this same issue. its been weeks theres no response
View ArticleExceeded the trial limits to enter Passport file number
I tried to create an account but couldn’t proceed due to maximum trial limits exceeded to enter the passport file number please help me to solve this issue
View ArticleChange of Mobile number , cant activate my Niyo App
I had Escalated the Issue on 4th April with request no 2170739 still didn’t get any Reply . Below is the Issue: Dear all I have a niyo global card which i used to use along with my app. Few months...
View ArticleRe-KYC is becoming such a big pain
Dealing with KYC issues can be frustrating, especially when encountering mismatches due to naming conventions. It’s disappointing when customer service fails to provide satisfactory assistance....
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